GRMC Announces Clinic Leadership Team

Grinnell Regional Medical Center’s affiliated clinics are starting a significant leadership transformation and alignment this summer with new leadership and new roles for several long-time team members.

 GRMC’s 10 medical clinics program—serving patients in Victor, Tama/Toledo, Grinnell, and Lynnville—has grown to employ 16 health providers and more than 60 full-time employees.

“We have experienced a significant shift toward outpatient clinics and specialty care to meet the changing needs of patients in our area,” says Todd C. Linden, GRMC president and CEO. “We anticipate this industry trend will continue. Our administrative staff and board of directors approved a shift in the leadership to manage these clinics and the revenues generated. GRMC completed a national search to recruit a clinic administrator to our team, who will lead the affiliated clinics.”

Ray Davis joined GRMC on June 15 as the clinic administrator over all outpatient practice clinics. A certified medical practice executive, Davis brings years of training and experience to GRMC’s affiliated clinics. He moved from Liberal, Kan., where he was the clinic operations director for Southwest Medical Center. He has also served as practice manager at HCA – Lone Peak General Surgery, HCA–St. Mark’s Gynecology Oncology, and HCA – MountainStar Cardiovascular Surgery center, all located in Salt Lake City, Utah. In addition, he served as the clinic manager at Banner Health - Banner Medical Clinic in Torrington, Wyo.

Davis earned a master’s in business administration and a bachelor’s of science in healthcare administration from the University of Phoenix. He and his family will move to Grinnell this summer.

According to Linden, Davis’ role will include oversight of all clinic operations, community outreach, growth and development, recruitment, provider relations and engagement, and financial performance. He will also manage the day-to-day operation of the mental health clinic.

Shannon Zoffka, clinic manager, joined the clinics team in March. She is responsible for the day-to-day management of all the rural outreach and Grinnell clinics, including urgent care, family care clinics, visiting specialty clinics, internal medicine clinic, pain and rheumatology clinics, and sleep center.

Zoffka recently served as the executive director for Central Iowa Family Planning in Marshalltown. She advanced within that clinic over the past six years. As a registered nurse, Zoffka brings clinical as well as managerial skills to this position.

GRMC’s clinic leadership team also includes Brenda Peck, clinic billing coordinator; Jennifer Nevins, clinic support coordinator; and Nicole VerMeer, mental health clinic coordinator.

Peck has been in the GRMC billing function for more than 15 years. She now oversees the revenue cycle and billing operations for all the GRMC outpatient clinics.

Nevins provides administrative support that includes payroll, scheduling, reporting, and training all clinic staff. She also helps monitor the patient portal for GRMC’s clinics. Nevins has been with GRMC since 2007.

VerMeer provides administrative support for the mental health center and its satellite location at Grinnell College, including payroll, scheduling, reporting, and training. She joined the GRMC mental health team in 2013.

“We are very confident in the skills of our new team to provide exceptional care to patients while sustaining efficient operations at the clinic offices throughout the area,” Linden says.

For more information about GRMC’s clinics, please contact Davis at 641-236-2913 or Zoffka at 641-236-2416.